Hospice Operations & Office Manager

Accentcare Inc; Lubbock (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Paid holidays

401(k) matching

Flexible spending

Health savings

Wellness program

Employee assistance

Pet insurance

AccentCare scrubs

Store credit

Job summary

AccentCare Inc. is seeking a full-time Business Operations Manager in Lubbock, TX to supervise office staff and manage essential pre-billing workflows. You will maintain facilities records, licenses, and accreditation processes while coordinating with national offices.

The role requires a Bachelor’s degree or equivalent health/home care experience, plus demonstrated leadership in a matrix health care environment. A strong ability to build cross-functional relationships is essential.

Qualifications

• Bachelor’s degree or equivalent work experience in the health and/or home care industry is required.
• Experience in running a small business and has basic business knowledge and a minimum of 2 years of experience, may be required.
• Ability to talk with all levels of leadership to gain perspectives and needs; ability to communicate to IT leaders for urgent action for internal clients.
• Demonstrated relationship building in working in and across teams in a complex and matrixed health care business environment is strongly preferred

Responsibilities

• Provide supervision for office employees (Team Assistant, Team Operations Coordinator and Receptionist).
• Responsible for ensuring that required pre-billing documentation is submitted by field staff and uploaded by Team Assistants in a timely, efficient manner.
• Assist the national office in maintaining hospice liability, property, fidelity, compensation, etc. insurance policies and packages; renewals annually.
• Act as office manager by delegating responsibility for ordering supplies and establishing necessary relationships for office maintenance.
• Maintain the records for the hospice program office lease.
• Maintain records related to the hospice program state license, Medicare and Medicaid Certification, Joint Commission accreditation and any renewal and/or update process to maintain licenses, certifications and accreditations.

Education

Bachelor’s degree or equivalent work experience in the health and/or home care industry

Job description

AccentCare Inc. is seeking a full-time Business Operations Manager in Lubbock, TX to supervise office staff and manage essential pre-billing workflows. You will maintain facilities records, licenses, and accreditation processes while coordinating with national offices.

The role requires a Bachelor’s degree or equivalent health/home care experience, plus demonstrated leadership in a matrix health care environment. A strong ability to build cross-functional relationships is essential.