Hospice Operations Manager - Lead Office & Compliance

AccentCare; Idalou (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

Professional development

401(k) with company match

Flexible spending accounts / Health-sA

Wellness program including Calm app

Scrubs store credit for patient-facing

Employee recognition programs

Job summary

AccentCare in Lubbock, TX is seeking a dedicated Business Operations Manager to oversee office operations, supervise a small team, and ensure timely pre-billing and administrative workflows in a fast-paced hospice setting.

This full-time role requires a Bachelor's degree or equivalent health/home care experience, plus the ability to communicate with all leadership levels and build cross‑functional relationships across teams.

Qualifications

• Bachelor's degree or equivalent work experience in health and/or home care required.
• Minimum 2 years of experience running a small business or equivalent responsibilities.
• Ability to communicate with all leadership levels and IT for urgent internal actions.
• Demonstrated relationship building across teams in a matrixed healthcare environment is preferred.

Responsibilities

• Provide supervision for office staff (Team Assistant, Team Operations Coordinator and Receptionist).
• Ensure pre-billing documentation is submitted by field staff and uploaded timely by Team Assistants.
• Assist the national office with hospice liability, property, fidelity, and insurance policy management and annual renewals.
• Act as office manager by delegating ordering supplies and maintaining office relationships.
• Maintain records for the hospice program office lease.
• Maintain records related to state licenses, Medicare/Medicaid Certification, Joint Commission accreditation and renewal processes.

Skills

Stakeholder communication

Team coordination

Relationship building

Education

Bachelor's degree or equivalent in health/home care

Job description

AccentCare in Lubbock, TX is seeking a dedicated Business Operations Manager to oversee office operations, supervise a small team, and ensure timely pre-billing and administrative workflows in a fast-paced hospice setting.

This full-time role requires a Bachelor's degree or equivalent health/home care experience, plus the ability to communicate with all leadership levels and build cross‑functional relationships across teams.