Manager of Business Operations, Hospice

AccentCare; Memphis (TN); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) plan

Flexible spending account

Wellness program

Store credit

Job summary

AccentCare is seeking a full-time Business Operations Manager in Memphis who will oversee office staff, manage pre-billing workflows and support enterprise insurance programs. The role entails coordinating with national leadership and IT partners to drive timely actions and maintain compliance across licenses and accreditations.

The position emphasizes strong organizational skills, cross-functional collaboration and a commitment to patient-centered hospice operations, with a schedule aligned to

Qualifications

• Bachelor's degree or equivalent work experience in the health and/or home care industry.
• Minimum 2 years of experience running a small business requirements.
• Ability to talk with all levels of leadership and communicate with IT leaders for urgent action.
• Demonstrated relationship building in a complex, matrixed healthcare environment preferred.

Responsibilities

• Provide supervision for office employees (Team Assistant, Team Operations Coordinator and Receptionist).
• Ensure that pre-billing documentation is submitted by field staff and uploaded by Team Assistants in a timely manner.
• Assist the national office in maintaining hospice liability, property, fidelity, compensation, and insurance policies and renewals.
• Act as office manager by delegating responsibility for ordering supplies and establishing relationships for office maintenance.
• Maintain the records for the hospice program office lease.
• Maintain records related to licenses, Medicare/Medicaid certification, Joint Commission accreditation and renewals.

Education

Bachelor's degree

Job description

Overview

Business Operations Manager

Location: Memphis

Position: Manager of Business Operations

Job ID: 91015

Remote/Virtual Position: No

Coverage Area: Memphis

Find Your Passion and Purpose as a Full-Time Business Operations Manager

Salary: $72,000 - $75,000

Schedule: Monday - Friday 8am - 5pm Potential to rotate after hours Administrator on call on Weekends/Holidays.

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Best Business Operations Manager You Can Be

If you meet these qualifications, we would love to meet you:

• Bachelor's degree or equivalent work experience in the health and/or home care industry is required.
• Experience in running a small business and has basic business knowledge and a minimum of 2 years of experience, may be required.
• Ability to talk with all levels of leadership to gain perspectives and needs; ability to communicate to IT leaders for urgent action for internal clients.
• Demonstrated relationship building in working in and across teams in a complex and matrixed health care business environment is strongly preferred

Responsibilities:

• Provide supervision for office employees (Team Assistant, Team Operations Coordinator and
  Receptionist).
• Responsible for ensuring that required pre-billing documentation is submitted by field staff
  and uploaded by Team Assistants in a timely, efficient manner.
• Assist the national office in maintaining hospice liability, property, fidelity, compensation,
  etc. insurance policies and packages; renewals annually.
• Act as office manager by delegating responsibility for ordering supplies and establishing necessary relationships for office maintenance.
• * Maintain the records for the hospice program office lease.
• * Maintain records related to the hospice program state license, Medicare and Medicaid Certification, Joint Commission accreditation and any renewal and/or update process to maintain licenses, certifications and accreditations.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.