Hospice Operations Manager - Office & Compliance Lead

Socket.dev; Lubbock (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings

Wellness offerings (Calm app)

Job summary

AccentCare in Lubbock, TX is seeking a dedicated Business Operations Manager to oversee office staff and ensure timely pre-billing and documentation. This full-time role emphasizes cross-team collaboration and strong organizational skills in a health care environment.

You will manage office operations, lease records, vendor relationships, and compliance with state licenses and accrediting bodies, while supporting IT stakeholders and leadership to drive efficient, patient-focused operations.

Qualifications

• Bachelor’s degree or equivalent work experience in the health and/or home care industry is required.
• Experience in running a small business and has basic business knowledge and a minimum of 2 years of experience, may be required.
• Ability to talk with all levels of leadership to gain perspectives and needs; ability to communicate to IT leaders for urgent action for internal clients.
• Demonstrated relationship building in working in and across teams in a complex and matrixed health care business environment is strongly preferred

Responsibilities

• Provide supervision for office employees (Team Assistant, Team Operations Coordinator and<br/>Receptionist).
• Responsible for ensuring that required pre-billing documentation is submitted by field staff<br/>and uploaded by Team Assistants in a timely, efficient manner.
• Assist the national office in maintaining hospice liability, property, fidelity, compensation,<br/>etc. insurance policies and packages; renewals annually.
• Act as office manager by delegating responsibility for ordering supplies and establishing necessary relationships for office maintenance.
• Maintain the records for the hospice program office lease.
• Maintain records related to the hospice program state license, Medicare and Medicaid Certification, Joint Commission accreditation and any renewal and/or update process to maintain licenses, certifications and accreditations.

Skills

Small business experience

Communication with IT leaders

Relationship building

Leadership communication

Education

Bachelor’s degree or equivalent in health/home care

Job description

AccentCare in Lubbock, TX is seeking a dedicated Business Operations Manager to oversee office staff and ensure timely pre-billing and documentation. This full-time role emphasizes cross-team collaboration and strong organizational skills in a health care environment.

You will manage office operations, lease records, vendor relationships, and compliance with state licenses and accrediting bodies, while supporting IT stakeholders and leadership to drive efficient, patient-focused operations.