Manager of Business Operations

Socket.dev; Lubbock (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings

Wellness offerings (Calm app)

Job summary

AccentCare in Lubbock, TX is seeking a dedicated Business Operations Manager to oversee office staff and ensure timely pre-billing and documentation. This full-time role emphasizes cross-team collaboration and strong organizational skills in a health care environment.

You will manage office operations, lease records, vendor relationships, and compliance with state licenses and accrediting bodies, while supporting IT stakeholders and leadership to drive efficient, patient-focused operations.

Qualifications

• Bachelor’s degree or equivalent work experience in the health and/or home care industry is required.
• Experience in running a small business and has basic business knowledge and a minimum of 2 years of experience, may be required.
• Ability to talk with all levels of leadership to gain perspectives and needs; ability to communicate to IT leaders for urgent action for internal clients.
• Demonstrated relationship building in working in and across teams in a complex and matrixed health care business environment is strongly preferred

Responsibilities

• Provide supervision for office employees (Team Assistant, Team Operations Coordinator and<br/>Receptionist).
• Responsible for ensuring that required pre-billing documentation is submitted by field staff<br/>and uploaded by Team Assistants in a timely, efficient manner.
• Assist the national office in maintaining hospice liability, property, fidelity, compensation,<br/>etc. insurance policies and packages; renewals annually.
• Act as office manager by delegating responsibility for ordering supplies and establishing necessary relationships for office maintenance.
• Maintain the records for the hospice program office lease.
• Maintain records related to the hospice program state license, Medicare and Medicaid Certification, Joint Commission accreditation and any renewal and/or update process to maintain licenses, certifications and accreditations.

Skills

Small business experience

Communication with IT leaders

Relationship building

Leadership communication

Education

Bachelor’s degree or equivalent in health/home care

Job description

Overview

Business Operations Manager

Location: Lubbock, TX

Job ID: 78401

Remote/Virtual Position: No

Coverage Area: Lubbock

Find Your Passion and Purpose as a Full-Time Business Operations Manager

Schedule: Monday - Friday 8am - 5pm

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Business Operations Manager You Can Be

If you meet these qualifications, we would love to meet you:

• Bachelor’s degree or equivalent work experience in the health and/or home care industry is required.
• Experience in running a small business and has basic business knowledge and a minimum of 2 years of experience, may be required.
• Ability to talk with all levels of leadership to gain perspectives and needs; ability to communicate to IT leaders for urgent action for internal clients.
• Demonstrated relationship building in working in and across teams in a complex and matrixed health care business environment is strongly preferred

Responsibilities:

• Provide supervision for office employees (Team Assistant, Team Operations Coordinator and
  Receptionist).
• Responsible for ensuring that required pre-billing documentation is submitted by field staff
  and uploaded by Team Assistants in a timely, efficient manner.
• Assist the national office in maintaining hospice liability, property, fidelity, compensation,
  etc. insurance policies and packages; renewals annually.
• Act as office manager by delegating responsibility for ordering supplies and establishing necessary relationships for office maintenance.
• Maintain the records for the hospice program office lease.
• Maintain records related to the hospice program state license, Medicare and Medicaid Certification, Joint Commission accreditation and any renewal and/or update process to maintain licenses, certifications and accreditations.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.