Hospice Business Office Manager — Compassionate Admin

Care Initiatives; Iowa, Northern (LA, KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Care Initiatives Hospice seeks a Business Office Manager to provide essential administrative support, handling AR/AP, billing, onboarding, and front-desk duties. You will interact with residents, families, and staff, ensuring confidential handling of records and compliant processes.

Join a compassionate team focused on dignity, empathy, and quality end-of-life care. Experience with Medicare/Medicaid billing is valued, along with strong organizational skills and a customer-first mindset.

Qualifications

• Experience with AR/AP, Medicare/Medicaid billing and collections.
• Ability to manage confidential resident and personnel data.
• Experience handling HIPAA compliant processes and records.
• Strong customer service and front desk interactions.

Responsibilities

• Assist with accounts payable, accounts receivable, and other business office tasks, as assigned.
• Manage new hire onboarding processes, ensuring completion of onboarding paperwork, benefits enrollment, and compliance requirements.
• Facilitate new employee orientation and manage employee records.
• Provide excellent customer service to residents, family members, team members, and visitors at the front desk.
• Multitask and prioritize competing priorities in a fast-paced environment.
• Demonstrate empathy, respect, patience, and discretion in all interactions.

Skills

AR (Accounts Receivable)

AP (Accounts Payable)

Medicare billing

Medicaid billing

Private insurance billing

Onboarding

HIPAA compliance

Customer service

Confidentiality handling

Job description

Care Initiatives Hospice seeks a Business Office Manager to provide essential administrative support, handling AR/AP, billing, onboarding, and front-desk duties. You will interact with residents, families, and staff, ensuring confidential handling of records and compliant processes.

Join a compassionate team focused on dignity, empathy, and quality end-of-life care. Experience with Medicare/Medicaid billing is valued, along with strong organizational skills and a customer-first mindset.