Hospice Care Transition & Referral Relations Coordinator

St. Croix Hospice; Livonia (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

St. Croix Hospice in Livonia, MI is seeking a Care Transition Coordinator to drive marketing and sales operations, educate patients and families about hospice care, and coordinate education for staff. You will document activities in the CRM and support budget planning while building strong referral relationships.

The role requires engaging with referral sources, attending events, and mentoring Care Transition Coordinators to expand territory coverage. DHS background check is required.

Qualifications

• Associate degree in Marketing, Business Administration, Healthcare, or related field preferred.
• Excellent communication, negotiation, and public relations skills.
• Autonomy, organization, assertiveness, flexibility and teamwork.
• Ability to pass DHS background check.

Responsibilities

• Meet admission and call volume targets daily.
• Coordinate daily sales and marketing operations and initiatives.
• Educate patients, families, and caregivers about hospice care.
• Document all sales activity in the CRM per requirements.
• Support budget planning and resource allocation with the leadership team.
• Conduct market assessments and help develop marketing plans.
• Coordinate marketing events and mentor Care Transition Coordinators.

Skills

Communication

Negotiation

Public relations

Autonomy

Organization

Assertiveness

Flexibility

Cooperation

Education

Associate degree in Marketing, Business Administration, Healthcare, or related field

Job description

St. Croix Hospice in Livonia, MI is seeking a Care Transition Coordinator to drive marketing and sales operations, educate patients and families about hospice care, and coordinate education for staff. You will document activities in the CRM and support budget planning while building strong referral relationships.

The role requires engaging with referral sources, attending events, and mentoring Care Transition Coordinators to expand territory coverage. DHS background check is required.