Hospice Care Transition Pro: Referral & Growth Lead

St. Croix Hospice; Lombard (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

St. Croix Hospice in Lombard, IL is seeking a Care Transition Coordinator to build relationships with referral sources and communities, and to assist intake for timely referrals. The role focuses on education of hospice care and coordinating admissions while supporting marketing efforts.

The position emphasizes coordination of daily operations, CRM documentation, and collaboration with leadership to meet budgeted volume projections across territories.

Qualifications

• Demonstrates strong communication and interpersonal skills.
• Ability to engage with customers and clients tactfully.
• Demonstrates autonomy, organization, and flexibility.
• Ability to pass DHS background study.

Responsibilities

• Meet admission and referral targets and manage daily CRM activity.
• Coordinate marketing operations and implement initiatives across territories.
• Educate patients, families, and referral sources about hospice care.
• Support leadership in budgeting and marketing planning.
• Assist in scheduling marketing events and staff training as needed.

Skills

Customer relations

Communication skills

Negotiation skills

Public relations

Autonomy & organization

Education

Associate's degree Marketing

Associate's degree Business Admin

Associate's degree Healthcare

Job description

St. Croix Hospice in Lombard, IL is seeking a Care Transition Coordinator to build relationships with referral sources and communities, and to assist intake for timely referrals. The role focuses on education of hospice care and coordinating admissions while supporting marketing efforts.

The position emphasizes coordination of daily operations, CRM documentation, and collaboration with leadership to meet budgeted volume projections across territories.