Hospice Care Team Admin Specialist

Empath Payroll Services, LLC; Boynton Beach (FL); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits & Wellness: medical, dental,

Industry-leading PTO

Tuition reimbursement and CEU support

Growth opportunities

Job summary

Trustbridge Hospice, part of Empath Health, seeks an organized Care Team Assistant for its Boynton Beach office. This onsite, entry-level, full-time role supports the Care teams and helps ensure an empathetic experience for patients and families during a meaningful transition.

Key duties include clerical tasks, chart accuracy, coordinating with disciplines, supporting weekly meetings, and assisting with census and care coordination. The role emphasizes compassionate, professional service.

Qualifications

• High school diploma or GED; minimum 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing.
• Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software.
• Experience with Raiser's Edge for volunteer hours is beneficial.

Responsibilities

• Perform administrative clerical duties for the team such as filing, processing/entering and copying documents (including timesheets for HHAs, volunteer hours in Raiser's Edge); distributing mail, faxes, and phone messages; maintain office and team supplies.
• Ensure information on patient charts is accurate and distribute paperwork to the appropriate disciplines and departments in a timely fashion.
• Collaborate with Team Leadership to plan for weekly IDT meetings and related events; participate as assigned.
• Assist in tracking team census by monitoring changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software; update patient care board and census timely.
• Work with team members to cover patient care needs; handle phone requests calmly and professionally in line with agency communication practices.
• Communicate patient equipment needs to DME and maintain records of transactions; coordinate DME removal as identified.

Skills

Verbal communication

Written communication

Customer service

MS Word

Excel

Outlook

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Trustbridge Hospice, part of Empath Health, seeks an organized Care Team Assistant for its Boynton Beach office. This onsite, entry-level, full-time role supports the Care teams and helps ensure an empathetic experience for patients and families during a meaningful transition.

Key duties include clerical tasks, chart accuracy, coordinating with disciplines, supporting weekly meetings, and assisting with census and care coordination. The role emphasizes compassionate, professional service.