Honolulu Service Consultant — Customer Care (Contract to Hire)

TEKsystems; Honolulu (HI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training

Contract-to-hire opportunity

Long-term potential

Career growth and advancement

Supportive team-oriented work环境

Job summary

TEKsystems is seeking a Service Consultant to join our on-site team in Honolulu, HI. You will be the first point of contact for customers, delivering professional service and support in a fast-paced banking environment.

Responsibilities include handling inquiries by phone, resolving issues promptly, and collaborating with teammates to meet service goals. A 1-2 year customer service background is preferred; training is provided.

Qualifications

• 1-2 years of customer service experience.
• Experience in retail, sales, banking, or another customer-facing role.
• Strong communication and interpersonal skills.
• Basic computer proficiency and ability to learn new systems.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Provide exceptional customer service over the phone.
• Assist customers with questions and account-related needs.
• Resolve issues efficiently while maintaining a positive customer experience.
• Follow established procedures and banking regulations.
• Work collaboratively with team members to meet service goals.

Skills

Customer service

Communication skills

Computer proficiency

Learn new systems

Job description

TEKsystems is seeking a Service Consultant to join our on-site team in Honolulu, HI. You will be the first point of contact for customers, delivering professional service and support in a fast-paced banking environment.

Responsibilities include handling inquiries by phone, resolving issues promptly, and collaborating with teammates to meet service goals. A 1-2 year customer service background is preferred; training is provided.