Banking Call Center Consultant — Growth & Incentives

First Hawaiian Inc.; Honolulu (HI); Vor Ort; USD 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

Incentives

Zusammenfassung

First Hawaiian Bank is seeking a Service Consultant (Call Center Agent) to assist customers, answer inquiries, and provide accurate information in a fast-paced environment. You will join a team dedicated to delivering exceptional service while safeguarding confidential data.

This on-site role is based at the Kalihi site (Kamehameha Industrial Center). Training runs Mon–Fri 8:30 am–5:00 pm for 3 months; shifts may vary 7:00 am–7:00 pm, seven days a week.

Qualifikationen

• 1-2 years customer service or related experience.
• Open to training Monday-Friday 8:30 am - 5:00 pm for first 3 months.
• Strong professionalism and customer orientation.
• Ability to handle confidential information in a fast-paced setting.

Aufgaben

• First line of communication for internal and external customers.
• Deliver exceptional customer service in a fast-paced environment.
• Collaborate with team to meet customer needs and quality standards.
• Opportunity to earn incentives based on performance.

Kenntnisse

Customer service

Call center

Verbal communication

Professionalism

Confidential handling

Tools

Computer proficiency

Internet familiarity

Jobbeschreibung

First Hawaiian Bank is seeking a Service Consultant (Call Center Agent) to assist customers, answer inquiries, and provide accurate information in a fast-paced environment. You will join a team dedicated to delivering exceptional service while safeguarding confidential data.

This on-site role is based at the Kalihi site (Kamehameha Industrial Center). Training runs Mon–Fri 8:30 am–5:00 pm for 3 months; shifts may vary 7:00 am–7:00 pm, seven days a week.