Branch Banking Consultant - Customer Service & Sales

First Hawaiian Inc.; Honolulu (HI); On-site; USD 29,000 - 34,000; Full time

Job summary

First Hawaiian Bank is seeking a Banking Consultant to join the Waikiki Banking Center on Oahu. The role emphasizes delivering exceptional customer service, handling transactions accurately, and maintaining up-to-date knowledge of our banking products and services.

The position requires strong communication skills, a welcoming presence, and the ability to work both independently and as part of a team in a fast-paced environment. Requires a relevant degree or equivalent experience.

Qualifications

• Associate’s degree or equivalent business-related experience.
• High school diploma or equivalent with 2 years in sales/service environment.

Responsibilities

• Provide excellent customer service at the branch, acting as the face of First Hawaiian Bank.
• Process financial transactions accurately and efficiently.
• Maintain foundational knowledge of products and services to assist customers.

Skills

Verbal communication

Written communication

Interpersonal skills

Digital banking savvy

Detail-oriented

Adaptable / Agile

Positive mindset

Teamwork

Confidentiality

Education

Associate degree in business-related field

High school diploma + 2 years sales/service experience

Job description

First Hawaiian Bank is seeking a Banking Consultant to join the Waikiki Banking Center on Oahu. The role emphasizes delivering exceptional customer service, handling transactions accurately, and maintaining up-to-date knowledge of our banking products and services.

The position requires strong communication skills, a welcoming presence, and the ability to work both independently and as part of a team in a fast-paced environment. Requires a relevant degree or equivalent experience.