Homeowner Services Manager — Growth & Impact

K.-Hovnanian-Companies; Herndon (VA); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

Mortgage discounts

Home appliance discounts

401(k) plan

Résumé du poste

K. Hovnanian Companies, LLC is seeking a service coordinator to work with homeowners, assess requests, and schedule repairs with trade partners. You will ensure timely, professional handling of service needs and maintain scheduling proficiency.

Candidates should have 2+ years of related experience, be computer proficient or capable of learning scheduling tools, and ideally hold a Bachelor’s degree. A valid driver’s license is required.

Qualifications

• 2+ years of related experience and/or training.
• Must be computer proficient or able to learn scheduling tools.
• Bachelor’s degree a plus.
• Must maintain a valid driver’s license.

Responsabilités

• Interact with homeowners to evaluate service requests and respond promptly.
• Complete minor repairs and schedule work with trade partners and/or vendors.
• Coordinate with vendors to ensure service is delivered professionally.

Connaissances

Customer service

Scheduling tools

Computer proficiency

Formation

Bachelor’s degree (a plus)

Outils

Scheduling software

Description du poste

K. Hovnanian Companies, LLC is seeking a service coordinator to work with homeowners, assess requests, and schedule repairs with trade partners. You will ensure timely, professional handling of service needs and maintain scheduling proficiency.

Candidates should have 2+ years of related experience, be computer proficient or capable of learning scheduling tools, and ideally hold a Bachelor’s degree. A valid driver’s license is required.