Homeowner Service & Repairs Manager

K. Hovnanian® Homes; Amherst (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

K. Hovnanian Companies, LLC, a homebuilder with a long-standing history, seeks a service coordinator to work directly with homeowners to ensure timely handling of service requests.

You will evaluate situations, complete minor repairs, and arrange work with trade partners. A minimum of 2 years of related experience is required, and you should be computer proficient; a Bachelor's degree is a plus and a valid driver's license is required.

Qualifications

• 2+ years of related experience and/or training required.
• Bachelor's degree a plus.
• Must maintain a valid driver's license.
• Proficiency with scheduling tools and basic computer skills.

Responsibilities

• Work directly with homeowners to ensure service requests are handled promptly and professionally.
• Evaluate situations, complete minor repairs, and schedule work with trade partners and/or vendors.

Skills

Customer service

Scheduling

Computer literacy

Communication

Problem solving

Education

Bachelor's degree (plus)

Tools

Scheduling software

Job description

K. Hovnanian Companies, LLC, a homebuilder with a long-standing history, seeks a service coordinator to work directly with homeowners to ensure timely handling of service requests.

You will evaluate situations, complete minor repairs, and arrange work with trade partners. A minimum of 2 years of related experience is required, and you should be computer proficient; a Bachelor's degree is a plus and a valid driver's license is required.