Homeowner Experience Manager

Khov; Lewes (DE); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Mortgage and home appliance discounts

401(k) plan

Job summary

K. Hovnanian Companies, LLC seeks a Home Service Coordinator in Lewes, DE to work directly with homeowners, evaluate service needs, complete minor repairs, and schedule work with trade partners and vendors. The role requires 2+ years of related experience and strong computer skills.

Candidates should be proficient with scheduling tools and hold a valid driver's license. A Bachelor's degree is a plus. The company offers extensive benefits and growth opportunities.

Qualifications

• 2+ years of related experience and/or training required.
• Must be computer proficient or have the capacity to learn how to efficiently operate our scheduling tools.
• Bachelor's degree a plus.
• Successful candidate must maintain a valid driver's license.

Responsibilities

• Work directly with homeowners to ensure all service requests are handled promptly and professionally.
• Evaluate the situation, complete minor repairs and schedule work with trade partners and/or vendors.

Skills

Customer service

Scheduling tools

Computer proficiency

Driver's license

Bachelor's degree (nice to have)

Education

Bachelor's degree (a plus)

Tools

Scheduling software

Job description

K. Hovnanian Companies, LLC seeks a Home Service Coordinator in Lewes, DE to work directly with homeowners, evaluate service needs, complete minor repairs, and schedule work with trade partners and vendors. The role requires 2+ years of related experience and strong computer skills.

Candidates should be proficient with scheduling tools and hold a valid driver's license. A Bachelor's degree is a plus. The company offers extensive benefits and growth opportunities.