Homeowner Service & Scheduling Manager

K. Hovnanian® Homes; Herndon (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Mortgage discounts

Home appliance discounts

401(k) plan

Job summary

K. Hovnanian Homes in Virginia is seeking a homeowner service coordinator to manage and resolve service requests, coordinate repairs, and liaise with trade partners. You will work directly with homeowners to ensure timely, professional service and scheduling.

2+ years of experience and computer proficiency are required, with a Bachelor’s degree a plus. This role offers on-site work and comprehensive benefits.

Qualifications

• 2+ years of related service experience or training required.
• Proficient with computers; able to learn scheduling tools quickly.
• Bachelor’s degree is a plus.

Responsibilities

• Evaluate service requests and determine appropriate solutions for homeowners.
• Complete minor repairs and schedule work with trade partners and vendors.
• Communicate clearly with homeowners to ensure service requests are handled promptly.

Skills

Customer Service

Scheduling

Communication

Education

Bachelor's degree

Job description

K. Hovnanian Homes in Virginia is seeking a homeowner service coordinator to manage and resolve service requests, coordinate repairs, and liaise with trade partners. You will work directly with homeowners to ensure timely, professional service and scheduling.

2+ years of experience and computer proficiency are required, with a Bachelor’s degree a plus. This role offers on-site work and comprehensive benefits.