Homeowner Service Manager: Elevate Dream Homes & Support

K. Hovnanian® Homes; Edison (NJ); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

Bonuses

Time off for holidays

3 weeks paid vacation

6 sick days

3 personal days

Overtime eligibility

Medical/dental/vision coverage

401(k) with company match

Discounts on mortgages and home items

Job summary

K. Hovnanian® Homes in Edison, NJ is seeking a Service Coordinator who will work directly with homeowners to handle service requests promptly and professionally. You will assess situations, perform minor repairs, and arrange work with trade partners and vendors to ensure timely completion.

The ideal candidate has 2+ years of related experience, is computer proficient, and may have a Bachelor's degree. The role offers hourly pay with bonus eligibility and a comprehensive benefits package.

Qualifications

• 2+ years of related experience and/or training.
• Must be computer proficient or able to learn scheduling tools.
• Bachelor's degree a plus.

Responsibilities

• Work directly with homeowners to ensure service requests are handled promptly and professionally.
• Evaluate situations, complete minor repairs, and coordinate scheduling.
• Schedule work with trade partners and/or vendors.

Skills

Customer service

Scheduling tools

Computer proficiency

Education

Bachelor's degree a plus

Job description

K. Hovnanian® Homes in Edison, NJ is seeking a Service Coordinator who will work directly with homeowners to handle service requests promptly and professionally. You will assess situations, perform minor repairs, and arrange work with trade partners and vendors to ensure timely completion.

The ideal candidate has 2+ years of related experience, is computer proficient, and may have a Bachelor's degree. The role offers hourly pay with bonus eligibility and a comprehensive benefits package.