Homebuyer Experience Specialist (New Home Sales)

Lennar; Fort Lauderdale (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid parental leave

Adoption assistance

Vacation and holidays

Job summary

Lennar is seeking a New Home Consultant in Fort Lauderdale to guide buyers from first contact to closing, using proactive sales techniques and CRM to ensure a seamless experience. Travel within the local community will help generate leads and close deals.

You will build market knowledge, collaborate with internal teams, and maintain relationships with Realtors to drive customer satisfaction and sales growth.

Qualifications

• High school diploma or equivalent required; college degree and real estate license preferred.
• Minimum of 1-3 years of experience in new home sales, real estate, or related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self-motivated with a results-driven mindset and ability to work independently.

Responsibilities

• Engage visitors, establish relationships, and determine their home buying needs using Lennar's selling philosophy.
• Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
• Provide consistent and timely follow-through with customers from initial contact through closing and post-closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co-Broker businesses, referrals, and proactive self-prospecting.
• Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic utilizing company-designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Skills

Relationship building

Sales closing

Communication skills

Self-motivation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Lennar is seeking a New Home Consultant in Fort Lauderdale to guide buyers from first contact to closing, using proactive sales techniques and CRM to ensure a seamless experience. Travel within the local community will help generate leads and close deals.

You will build market knowledge, collaborate with internal teams, and maintain relationships with Realtors to drive customer satisfaction and sales growth.