Home Warranty Technician — Carpentry & Repairs (Travel)

D.R. Horton; Maidsville (WV); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Employee Stock Purchase Plan

Flexible Spending Accounts

Life & Disability Insurance

Paid Vacation & Holidays

Job summary

D.R. Horton, Inc. is seeking a Customer Service Technician to manage warranty requests and coordinate repairs across communities. The role focuses on maintaining homeowner satisfaction through timely service and clear communication.

You will evaluate repair issues, schedule qualified subcontractors, and ensure work complies with company standards while delivering a positive customer experience across welcoming neighborhoods.

Qualifications

• High school diploma or GED required.
• 3+ years related experience including carpentry, drywall, texture repair and painting.
• Valid driver's license and own vehicle; willing to drive among communities.
• Proficient with MS Office and email; able to use warranty apps on smart devices.

Responsibilities

• Assess homeowner repair issues to confirm warrants.
• Process work orders and instructions for repairs.
• Perform carpentry, drywall, texture repair and painting.
• Schedule subcontractors for warranty repairs and manage timelines.
• Ensure repairs meet compliance standards and warranty obligations.
• Build rapport with homeowners and subcontractors; follow up on concerns.
• Process documents and invoices; maintain professional conduct.

Skills

Communication skills

Independent work

MS Office & Email

Physical ability to lift 50 lbs

Education

High school diploma or GED

Tools

MS Office

Job description

D.R. Horton, Inc. is seeking a Customer Service Technician to manage warranty requests and coordinate repairs across communities. The role focuses on maintaining homeowner satisfaction through timely service and clear communication.

You will evaluate repair issues, schedule qualified subcontractors, and ensure work complies with company standards while delivering a positive customer experience across welcoming neighborhoods.