Home Store Lead: Sales & Guest Experience Captain

West Elm; Vacaville (CA); Presencial; USD 26.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Employee discount

401(k) plan

Wellness program

Paid vacations

Health benefits

Career growth

Online learning

Resumo da vaga

West Elm, part of Williams-Sonoma, Inc., is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life. You will drive sales by connecting with guests and helping them discover products that fit their entertaining style.

You’ll support store management with opening/closing duties, supervise team performance, and maintain standards across selling, merchandising, and back-of-house operations to deliver a world-class shopping experience.

Qualificações

• Excellent communication, organization, and leadership abilities.
• Proven ability to motivate and influence others through actions and example.
• 1-3 years retail sales experience with shift supervision preferred.
• 1-2 years experience in home design, visual merchandising, or stockroom duties preferred.

Responsabilidades

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by opening/closing routines, register tasks and back-office procedures.
• Supervise store to meet financial goals and ensure World-Class service for guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back-of-house standards during shifts.
• Serve as Selling Captain, role model for sales associates and prioritize customer experience.
• Foster an environment of fairness and respect consistent with People First Philosophy.

Conhecimentos

Effective communication

Organization

Leadership

Motivation influence

Descrição da vaga

West Elm, part of Williams-Sonoma, Inc., is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life. You will drive sales by connecting with guests and helping them discover products that fit their entertaining style.

You’ll support store management with opening/closing duties, supervise team performance, and maintain standards across selling, merchandising, and back-of-house operations to deliver a world-class shopping experience.