Lead Home Decor Sales & Customer Experience

Williams-Sonoma, Inc.; Town of Amherst (NY); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Employee discount on brand products

401(k) plan and investment options

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance

Cross-brand career opportunities

WSI University online learning

Résumé du poste

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life in our home stores. You will drive sales by sparking connections and ensuring an exceptional guest experience.

You will supervise opening/closing routines, support the management team, and model World-Class service while upholding our People First philosophy. This role offers daily guest interaction and opportunities across home-related products.

Qualifications

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred.

Responsabilités

• Create engaging experiences for customers by sharing expertise on enhancing your home.
• Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures.
• Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests.
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on-duty shifts.
• Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.

Connaissances

Effective communication

Leadership

Retail sales

Shift supervision

Description du poste

Williams-Sonoma, Inc. is seeking a Lead, Sales (Key Holder) to inspire customers and bring the brand to life in our home stores. You will drive sales by sparking connections and ensuring an exceptional guest experience.

You will supervise opening/closing routines, support the management team, and model World-Class service while upholding our People First philosophy. This role offers daily guest interaction and opportunities across home-related products.