Home Security Service Tech – Troubleshoot & Configure Systems

ADT Security Services; Orlando, Northern (FL, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Job summary

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct, and program security and site automation solutions for homes and businesses. The role requires hands-on service experience, strong technical aptitude, and excellent customer communication to ensure reliable protection and satisfaction.

Candidates should have a high school diploma or equivalent and a valid driver's license.

Qualifications

• Experience in service roles within security or technology fields.
• Ability to troubleshoot and resolve technical issues.
• Strong communication skills with customers.

Responsibilities

• Troubleshoot, configure, reconstruct and program existing security and site automation systems.
• Install and service fire and CO detection, networking, hosted video, and access control.
• Test signals and communication with central monitoring and confirm service.
• Provide excellent customer service and guidance on protection measures.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused

Thrives under pressure

Education

High School diploma or equivalent

Job description

ADT Security Services is hiring a Residential Service Technician to troubleshoot, configure, reconstruct, and program security and site automation solutions for homes and businesses. The role requires hands-on service experience, strong technical aptitude, and excellent customer communication to ensure reliable protection and satisfaction.

Candidates should have a high school diploma or equivalent and a valid driver's license.