Home Sales Concierge - Model Home & CRM Support

Sekisui House US, LLC | Richmond American Homes; DeLand (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health & Wellness

401(k) Plan

Paid Time Off

Employee Assistance Program

Job summary

Sekisui House U.S., Inc. in DeLand, FL is seeking a Sales Associate to engage visitors, support Community Sales Consultants, and maintain accurate CRM data. You'll help prepare model homes, assist with tours, and contribute to a welcoming sales environment in our homebuilding communities.

This role offers exposure to the homebuilding sales process and opportunities for training. Weekend shifts align with customer traffic, with team-focused culture and professional development supported.

Qualifications

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.
• Preferred: Bachelor's degree or equivalent combination of education and experience.
• Experience in retail sales, customer service, hospitality, or administrative support.

Responsibilities

• Greet visitors and assist with initial customer interactions to ensure a welcoming and professional first impression.
• Support Community Sales Consultants by standing in as needed and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM and tracking tools.
• Prepare and maintain model homes, sales offices, and marketing materials.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Learn and understand local market, including competitor pricing, floor plans, and options offered.

Skills

Communication skills

Customer service

Organizational skills

Teamwork

Education

High school diploma or equivalent

Bachelor's degree or equivalent

Tools

CRM systems

Job description

Sekisui House U.S., Inc. in DeLand, FL is seeking a Sales Associate to engage visitors, support Community Sales Consultants, and maintain accurate CRM data. You'll help prepare model homes, assist with tours, and contribute to a welcoming sales environment in our homebuilding communities.

This role offers exposure to the homebuilding sales process and opportunities for training. Weekend shifts align with customer traffic, with team-focused culture and professional development supported.