Home Sales Assistant - Model Homes & Customer Experience

Sekisui House U.S., Inc.; Spring Hill (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Employee discounts

Job summary

Sekisui House U.S., Inc. is seeking a friendly Community Sales Assistant to support sales operations at our model homes and sales offices in Florida.

You will greet visitors, assist with tours, maintain CRM data, prepare sales materials, and help ensure a welcoming, professional environment for prospective buyers. Under supervision, you will learn about homebuilding processes, products, and local market dynamics while partnering with the sales team and mortgage partners to provide a smooth

Qualifications

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.

Responsibilities

• Greet visitors and assist with initial customer interactions to ensure a welcoming and professional first impression.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials, supplies, and model home readiness.
• Participate in training and development programs to build knowledge of products, sales processes, and homebuilding operations.
• Support communication between customers, sales team members, and other departments to facilitate smooth handoffs and a positive experience.
• Conduct follow-up with prospects with the guidance of sales team members.
• Learn and understand local market, including competitor pricing, floor plans, and options offered.
• Participate in sales simulations with sales team members to refine sales skills.
• Work closely with mortgage team to learn the mortgage process, to provide customers with a seamless experience.

Skills

Communication

Customer Service

Organization

CRM familiarity

Teamwork

Education

Real Estate License

High school diploma or equivalent

Bachelor’s degree

Tools

CRM systems

Microsoft Office

Job description

Sekisui House U.S., Inc. is seeking a friendly Community Sales Assistant to support sales operations at our model homes and sales offices in Florida.

You will greet visitors, assist with tours, maintain CRM data, prepare sales materials, and help ensure a welcoming, professional environment for prospective buyers. Under supervision, you will learn about homebuilding processes, products, and local market dynamics while partnering with the sales team and mortgage partners to provide a smooth