Home Broadband Technician & Installer

Comcast; Branford (CT); On-site; USD 57,859,000 - 64,472,000; Full time

Job summary

Comcast in Branford, CT is seeking an entry-level broadband installation technician to install services in customers’ homes, troubleshoot connectivity, and deliver a positive customer experience.

You will work across night and weekend shifts, handle safety procedures, complete required training, and grow toward advanced roles as you gain certifications. The role emphasizes reliability, documentation, and customer communication.

Qualifications

• High school diploma or GED required.
• Willingness to work nights, weekends, and holidays.
• Strong customer service and communication skills.

Responsibilities

• Perform residential installations and service changes with safety.
• Diagnose and resolve issues from network to customer equipment.
• Install home networks using coax, Ethernet, and Wi‑Fi.
• Document work and update customer accounts digitally.
• Maintain vehicle and report safety concerns.
• Adhere to schedules including nights and overtime when required.

Skills

Customer-Focused

Professional Etiquette

Adaptability

Technical Knowledge

Self Motivation

Resilience

Critical Thinking

Problem Solving

Communication

Education

High School Diploma / GED

Job description

Comcast in Branford, CT is seeking an entry-level broadband installation technician to install services in customers’ homes, troubleshoot connectivity, and deliver a positive customer experience.

You will work across night and weekend shifts, handle safety procedures, complete required training, and grow toward advanced roles as you gain certifications. The role emphasizes reliability, documentation, and customer communication.