Home Internet Installation & Service Technician

Comcast (CC) of Willow Grove; White Marsh (MD); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Paid training

Health, dental and vision coverage

Paid time off

Holidays

Discounted cable services

Job summary

Comcast is hiring an entry-level broadband installation technician. You will install new services, troubleshoot and restore connectivity in customers’ homes and neighborhoods, following safety standards.

The role is physical and performed in varied environments, with schedules that may include nights, weekends, holidays, and occasional overtime. Compensation starts at $21.84 per hour, plus quarterly bonuses and paid training.

Qualifications

• High School Diploma / GED.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety standards.
• Diagnose and resolve issues from the network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi.
• Verify service quality with testing tools and deliver reliable performance.
• Educate customers on products, services, equipment use.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is hiring an entry-level broadband installation technician. You will install new services, troubleshoot and restore connectivity in customers’ homes and neighborhoods, following safety standards.

The role is physical and performed in varied environments, with schedules that may include nights, weekends, holidays, and occasional overtime. Compensation starts at $21.84 per hour, plus quarterly bonuses and paid training.