Home Internet Install & Service Tech

Comcast (CC) of Willow Grove; Washington (District of Columbia); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Company holidays

Discounted cable services

Job summary

Comcast Corporation is seeking an entry-level broadband installation technician to perform residential installations and basic network setup. You will work in customers’ homes and neighborhoods to install services, diagnose issues, and ensure a positive experience, often with nights, weekends, or overtime as required.

The role involves lifting, climbing, and operating equipment with safety training provided.

Qualifications

• High school diploma or GED required.
• Excellent communication and customer service skills.
• Ability to work independently and follow safety protocols.
• Physical ability to lift up to 70 pounds and work outdoors.

Responsibilities

• Perform residential installations and service changes following safety codes and company procedures.
• Diagnose and resolve issues from the network to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi.
• Accurately document completed work and update customer accounts using digital tools.
• Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns promptly.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking an entry-level broadband installation technician to perform residential installations and basic network setup. You will work in customers’ homes and neighborhoods to install services, diagnose issues, and ensure a positive experience, often with nights, weekends, or overtime as required.

The role involves lifting, climbing, and operating equipment with safety training provided.