Home Internet Install & Network Technician

Comcast (CC) of Willow Grove; Huntington (WV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off

Company-observed holidays

Discounted cable services

Paid training

Job summary

Comcast Corporation is seeking an entry-level broadband installer to handle residential installations, troubleshooting, and service changes. You will work in customers’ homes to restore connectivity and set up home networks using coax, Ethernet, and Wi‑Fi.

The role requires reliability, flexible schedules including nights, weekends, holidays, and some overtime. Training is provided with benefits effective on Day 1, and opportunities for advancement through required certifications.

Qualifications

• High School Diploma or GED required.
• Certifications relevant to the role may be required or pursued for advancement.
• Experience or training in field installation or customer-facing roles is a plus.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety practices and company procedures.
• Diagnose and resolve issues from the network to customer equipment.
• Install and support home networks using coax, Ethernet, and Wi-Fi based on customer needs.
• Verify service quality with testing tools and adjust for reliable performance.
• Educate customers on products, services, and proper usage; set clear expectations.
• Accurately document work and update customer accounts using digital tools.
• Maintain and inspect assigned vehicle, tools, and equipment; report safety issues promptly.
• Operate ladders, tools, and equipment safely; work at heights as required.
• Drive a company vehicle and complete required training, certifications, and background checks.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking an entry-level broadband installer to handle residential installations, troubleshooting, and service changes. You will work in customers’ homes to restore connectivity and set up home networks using coax, Ethernet, and Wi‑Fi.

The role requires reliability, flexible schedules including nights, weekends, holidays, and some overtime. Training is provided with benefits effective on Day 1, and opportunities for advancement through required certifications.