Home Improvement Sales Pro — Turn Ideas Into Reality

Lowe's Companies, Inc.; North Pembroke (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

10% Associate Discount

Tuition assistance

401(k) with match

Health, dental, vision insurance

Job summary

Lowe's Companies, Inc. is hiring a Sales Specialist in Massachusetts to greet customers, understand project needs, and guide product choices while driving sales in a fast-paced store environment.

You will become the product expert, sharing specifications, features, and financing options to close sales and ensure customer satisfaction. Join a team that values training and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 1 year of sales or customer service in a sales environment with targets.
• 1 year of experience in customer-facing sales or 6 months Lowe’s retail experience (or 3 years external experience if education not met).
• Able to read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will fund).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned

Skills

Customer service

Sales experience

Reading/writing/arithmetic

Education

High School Diploma or GED

Tools

20/20 CAD

Job description

Lowe's Companies, Inc. is hiring a Sales Specialist in Massachusetts to greet customers, understand project needs, and guide product choices while driving sales in a fast-paced store environment.

You will become the product expert, sharing specifications, features, and financing options to close sales and ensure customer satisfaction. Join a team that values training and growth opportunities.