Home Improvement Sales & Customer Service Pro

Lowe's Home Centers, LLC; Easton (MD); On-site; USD 21,000 - 22,000; Full time

Job summary

Lowe’s Home Centers, LLC in Easton, MD is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement projects. You will deliver friendly, professional service and assist shoppers throughout the day.

Daily duties include helping customers locate merchandise, stocking shelves, handling orders and deliveries, and rotating through departments as needed to ensure a great shopping experience for everyone.

Qualifications

• Minimum 6 months experience using a computer.
• Minimum 6 months experience with retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic.
• Able to stand/sit for long periods and lift up to 25 lbs.
• Willingness to work across multiple departments.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by identifying empty spots on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other areas of the store to enhance customer service.
• Prepare department merchandise based on customer needs (e.g., tint/paint, cut materials).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology

Computer literacy

Basic math

Physical stamina

Bi-lingual

Job description

Lowe’s Home Centers, LLC in Easton, MD is seeking a Customer Service Associate to welcome customers and help them find the right products for their home improvement projects. You will deliver friendly, professional service and assist shoppers throughout the day.

Daily duties include helping customers locate merchandise, stocking shelves, handling orders and deliveries, and rotating through departments as needed to ensure a great shopping experience for everyone.