Customer Service & Home Improvement Specialist

Lowe's Home Centers, LLC; Elkridge (MD); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Elkridge, MD is seeking a Customer Service Associate to greet customers, help them find products and services, and ensure a smooth shopping experience. You will interact with customers, locate items, and assist at checkout, with daily duties varying by department.

The role emphasizes friendly service, product knowledge, and teamwork across departments to meet customer needs. The position offers part-time hours with opportunities for growth and benefits where

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, outputting information).
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing and basic arithmetic (addition/subtraction).
• Ability to stand for long periods and perform duties as required.
• Minimally lift 25 lbs unassisted or with accommodation as needed.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support best customer service.
• Prepare department merchandise (e.g., tint/mix paint, cut/thread pipe, cut/bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail technology

Computer literacy

Communication skills

Tools

Smartphones & tablets

POS system

Job description

Lowe's Home Centers, LLC in Elkridge, MD is seeking a Customer Service Associate to greet customers, help them find products and services, and ensure a smooth shopping experience. You will interact with customers, locate items, and assist at checkout, with daily duties varying by department.

The role emphasizes friendly service, product knowledge, and teamwork across departments to meet customer needs. The position offers part-time hours with opportunities for growth and benefits where