Customer Service Associate — Home Improvement Pro

Lowe's Home Centers, LLC; Oklahoma; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service across departments. Daily tasks include assisting with merchandise, answering questions, and ensuring customer needs are met.

The role emphasizes teamwork, varying responsibilities by department, and opportunities to develop trade skills through Lowe’s programs and benefits.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology (smartphones and tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand for long periods and perform duties as needed.
• Able to lift 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional customer service.
• Help customers locate and handle merchandise.
• Restock merchandise by filling empty shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support customer service excellence.
• Prepare department merchandise per customer needs (e.g., tint/mix paint, cut and thread pipes).
• Guide customers through shopping or checkout and complete other duties as assigned.

Skills

Computer literacy

Customer service

Communication

Multi-tasking

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service across departments. Daily tasks include assisting with merchandise, answering questions, and ensuring customer needs are met.

The role emphasizes teamwork, varying responsibilities by department, and opportunities to develop trade skills through Lowe’s programs and benefits.