Home Improvement Retail: Customer Service Pro

Lowe's Home Centers, LLC; High Point (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products and services, and deliver friendly, professional service throughout their shopping experience. The role spans multiple departments and may involve stocking, ordering, and assisting with checkout to ensure customer needs are met.

This position participates in Lowe's benefits and growth programs, with the company based in North Carolina and a strong emphasis on service excellence across

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual

Retail experience

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products and services, and deliver friendly, professional service throughout their shopping experience. The role spans multiple departments and may involve stocking, ordering, and assisting with checkout to ensure customer needs are met.

This position participates in Lowe's benefits and growth programs, with the company based in North Carolina and a strong emphasis on service excellence across