Home Improvement Customer Service Pro

Lowe's Home Centers, LLC; Virginia; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and support home improvement needs. You will interact with customers throughout the day, assist with locating items, and ensure their needs are met while maintaining store standards.

Responsibilities include stocking, processing orders, cross-training in other areas, and guiding customers through checkout.

Qualifications

• 6 months experience using a computer and performing basic data entry
• 6 months experience using common retail tech like smartphones and tablets
• Reading, writing, and basic arithmetic required
• Able to stand for long periods and lift up to 25 lbs

Responsibilities

• Welcome customers and deliver friendly professional service
• Assist customers with locating and handling merchandise
• Stock replenishment and shelf maintenance
• Process orders and deliveries accurately
• Cross-train in other areas to support customer service
• Prepare department merchandise based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail technology

Reading/writing/arithmetic

Standing and lifting

Tools

Smartphones/Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and support home improvement needs. You will interact with customers throughout the day, assist with locating items, and ensure their needs are met while maintaining store standards.

Responsibilities include stocking, processing orders, cross-training in other areas, and guiding customers through checkout.