Customer Service Associate – Home Improvement & Benefits

Lowe's Home Centers, LLC; Hagerstown (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe’s Home Centers, LLC is hiring a Customer Service Associate in Maryland. You will greet customers, help them locate products, stock shelves, and ensure their needs are met throughout the day. The role involves cross-training across departments to deliver outstanding service.

Typical duties include assisting at checkout, processing orders, and supporting in-store operations. Strong communication and basic math skills are valuable, with physical tasks like lifting up to 25 lbs during shift.

Qualifications

• Experience using a computer for at least 6 months.
• Experience with common retail technology for at least 6 months.
• Reading, writing, and basic arithmetic.
• Able to stand/sit for long periods and perform job duties.
• Able to lift 25 lbs unassisted.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise to meet customer needs (e.g., paint, plumbing, wood).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer basics

Retail tech experience

Basic math

Stamina

Lifting 25 lbs

Job description

Lowe’s Home Centers, LLC is hiring a Customer Service Associate in Maryland. You will greet customers, help them locate products, stock shelves, and ensure their needs are met throughout the day. The role involves cross-training across departments to deliver outstanding service.

Typical duties include assisting at checkout, processing orders, and supporting in-store operations. Strong communication and basic math skills are valuable, with physical tasks like lifting up to 25 lbs during shift.