Home Improvement Sales Consultant

Lowe's; Langhorne Gardens (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Langhorne PA is seeking a Sales Specialist to assist customers, understand project needs, and guide purchases. You will become a product expert, highlighting features, promotions, and financing options to close sales.

This role supports multiple departments and emphasizes customer service and problem solving in a fast-paced retail setting. The position offers opportunities to grow, participate in bonus programs, and access Lowe's benefits, including health options and Associate

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to Read, write, and perform basic arithmetic (addition and subtraction).
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement).

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation.
• Support all checkout functions, call buttons, departmental pages, or requests for assistance.
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs.
• Complete other duties as assigned

Skills

Customer-facing sales

Sales goals / metrics

Reading & math basics

Education

High School Diploma or GED

Job description

Lowe's in Langhorne PA is seeking a Sales Specialist to assist customers, understand project needs, and guide purchases. You will become a product expert, highlighting features, promotions, and financing options to close sales.

This role supports multiple departments and emphasizes customer service and problem solving in a fast-paced retail setting. The position offers opportunities to grow, participate in bonus programs, and access Lowe's benefits, including health options and Associate