Home Improvement Customer Service Specialist

Lowe's; Shelbyville (KY); On-site; USD 27,000 - 37,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers and help them find home improvement products. You will engage with customers throughout the day, answer questions, and ensure their needs are met.

This role supports a variety of departments based on store needs, with responsibilities ranging from stocking to checkout assistance. The position emphasizes friendly service, accuracy in handling orders, and flexibility to support different areas within the store.

Qualifications

• Basic proficiency with computers and common software
• Familiarity with retail tech like smartphones and tablets
• Experience in delivering customer service and solving customer questions

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers in locating and selecting merchandise
• Restock shelves and ensure availability of items
• Process orders and deliveries accurately for on-time pickup/delivery
• Cross-train in other store areas to improve service
• Prepare department merchandise based on customer needs

Skills

Basic computer skills

Retail technology familiarity

Customer service

Job description

Lowe's is hiring a Customer Service Associate to welcome customers and help them find home improvement products. You will engage with customers throughout the day, answer questions, and ensure their needs are met.

This role supports a variety of departments based on store needs, with responsibilities ranging from stocking to checkout assistance. The position emphasizes friendly service, accuracy in handling orders, and flexibility to support different areas within the store.