Home Improvement Customer Care Specialist

Lowes; Bartow (FL); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe’s is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You may assist across departments, load merchandise when needed, and adapt to daily needs while maintaining friendly service.

The role emphasizes teamwork, practical problem solving, and a willingness to learn product knowledge across home improvement categories. Part-time opportunities available.

Competenze

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Mansioni

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Customer service

Communication

Bi-lingual skills

Strumenti

Retail technology (smartphones/tablets)

Descrizione del lavoro

Lowe’s is hiring a Customer Service Associate to greet customers, help them find products, and ensure a smooth shopping experience. You may assist across departments, load merchandise when needed, and adapt to daily needs while maintaining friendly service.

The role emphasizes teamwork, practical problem solving, and a willingness to learn product knowledge across home improvement categories. Part-time opportunities available.