Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Orland Park (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) Retirement with company match

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. in United States (Orland Park area) is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will engage with shoppers, answer questions, and ensure accommodations are met, with opportunities across departments.

The role emphasizes friendly service, merchandise handling, and occasional loading. Training and career growth are supported in a dynamic retail environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer literacy

Retail technology experience

Bi-lingual skills

Reading, writing, basic arithmetic

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. in United States (Orland Park area) is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will engage with shoppers, answer questions, and ensure accommodations are met, with opportunities across departments.

The role emphasizes friendly service, merchandise handling, and occasional loading. Training and career growth are supported in a dynamic retail environment.