Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Sidney (OH); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly service. You may work across departments, assist with stocking and order processing, and support customers throughout their shopping experience.

The role emphasizes customer interaction, merchandising, and occasional cross-training in other store areas to deliver outstanding service. Training and benefits are offered by Lowe’s.

Qualifications

• 6 months experience using a computer or basic input/output tasks.
• 6 months experience with common retail tech devices (phones, tablets).
• Reading, writing and basic arithmetic are required.
• Ability to stand or sit for long periods and perform job duties.
• Able to lift up to 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers in locating and handling merchandise.
• Maintain stock by restocking shelves and organizing products.
• Process orders and deliveries accurately to ensure on-time fulfillment.
• Cross-train in other store areas to support customer service.

Skills

Computer basics

Retail tech familiarity

Reading & basic math

Stand/wheel responsibilities

Lifting 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and provide friendly service. You may work across departments, assist with stocking and order processing, and support customers throughout their shopping experience.

The role emphasizes customer interaction, merchandising, and occasional cross-training in other store areas to deliver outstanding service. Training and benefits are offered by Lowe’s.