Customer Service Specialist - Home Improvement Retail

Lowe's Companies, Inc.; Matamoras (Pike County); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe’s in the United States is seeking a Customer Service Associate to welcome customers, help them find products, answer questions, and deliver friendly, professional service in-store. You’ll engage with customers throughout the day, stock shelves, process orders, and assist at checkout, across departments such as Appliances, Hardware, Flooring and more.

The role offers growth opportunities and benefits like tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, health

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Aufgaben

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Bi-lingual skills

Retail experience

Basic math

Jobbeschreibung

Lowe’s in the United States is seeking a Customer Service Associate to welcome customers, help them find products, answer questions, and deliver friendly, professional service in-store. You’ll engage with customers throughout the day, stock shelves, process orders, and assist at checkout, across departments such as Appliances, Hardware, Flooring and more.

The role offers growth opportunities and benefits like tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, health