Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Laurel (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate discount

Job summary

Lowe's Home Centers, LLC in Laurel, MD is hiring a Customer Service Associate to greet customers and guide them to the right products for home improvement projects.

You will spend most of your day listening to customers, answering questions, and organizing merchandise, with duties varying by department. This role offers opportunities to learn and grow with Lowe's in a dynamic retail environment.

Qualifications

• Minimum 6 months experience using a computer.
• Minimum 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately.
• Cross-train in other areas to support store needs.
• Prepare department merchandise to meet customer needs (e.g., tint/paint, cut/bundle materials).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail technology familiarity

Reading, writing & arithmetic

Tools

Smartphones & tablets

Job description

Lowe's Home Centers, LLC in Laurel, MD is hiring a Customer Service Associate to greet customers and guide them to the right products for home improvement projects.

You will spend most of your day listening to customers, answering questions, and organizing merchandise, with duties varying by department. This role offers opportunities to learn and grow with Lowe's in a dynamic retail environment.