Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Pottstown (Montgomery County); Presencial; USD 17.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with customers throughout the day, answer questions, and ensure a friendly, professional shopping experience.

This role offers flexible schedules and growth opportunities with benefit programs such as health insurance, tuition assistance, a 401(k) plan, and employee discounts.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Basic computer skills

Retail tech experience

Reading and arithmetic

Prolonged standing

Lifting 25 lbs

Herramientas

Smartphones and tablets

Descripción del empleo

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with customers throughout the day, answer questions, and ensure a friendly, professional shopping experience.

This role offers flexible schedules and growth opportunities with benefit programs such as health insurance, tuition assistance, a 401(k) plan, and employee discounts.