Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Milford (CT); In loco; USD 23.000 - 24.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You’ll engage with customers, answer questions, and ensure their needs are met throughout the day.

The role offers part-time options and the chance to grow within the company, with access to benefits, discounts, and training programs as part of Lowe’s Associate team.

Competenze

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Mansioni

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Computer literacy

Retail technology experience

Basic math

Strumenti

Smartphones and tablets

Descrizione del lavoro

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement projects. You’ll engage with customers, answer questions, and ensure their needs are met throughout the day.

The role offers part-time options and the chance to grow within the company, with access to benefits, discounts, and training programs as part of Lowe’s Associate team.