Home Improvement Retail Associate – Customer Service

Lowe's Home Centers, LLC; Fort Wayne (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee 1

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and resolve home-improvement questions. You’ll work across departments to ensure satisfaction and timely service, with opportunities for growth and training.

The role emphasizes friendly interaction, merchandise handling, and accurate processing of orders, with potential for part-time scheduling and varied day-to-day duties.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones/tablets
• Reading, writing and basic arithmetic skills

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately and on time
• Cross-train in other store areas to improve customer service
• Prepare department merchandise per customer needs (paint tinting, pipe cutting, etc.)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Computer literacy

Arithmetic basics

Physical stamina

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and resolve home-improvement questions. You’ll work across departments to ensure satisfaction and timely service, with opportunities for growth and training.

The role emphasizes friendly interaction, merchandise handling, and accurate processing of orders, with potential for part-time scheduling and varied day-to-day duties.