Home Improvement Customer Service Specialist

Lowe's; Laurel (MS); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Laurel, MS is seeking a Customer Service Associate to greet customers, help them find products, and deliver friendly, knowledgeable service throughout the shopping experience.

You will assist across departments, restock shelves, process orders, and ensure items are available and ready for pickup or delivery while working as part of a team.

Candidates should enjoy helping people and be comfortable using store technology; bilingual skills and prior retail experience are a plus.

Qualifications

• Six months of computer experience including inputting, accessing, modifying, or outputting information.
• Six months of experience with common retail technology such as smartphones and tablets.
• Reading, writing and performing basic arithmetic (addition and subtraction).
• Ability to stand for extended periods and perform required duties.
• Minimally lift 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Restock merchandise by identifying empty shelf spaces and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-train in other store areas to help deliver the best customer service
• Prepare department merchandise based on customer needs (e.g., tint/mix paint, cut/thread pipe, cut/bundle wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Communication

Teamwork

Multitasking

Tools

POS system

Smartphone / Tablet usage

Job description

Lowe's in Laurel, MS is seeking a Customer Service Associate to greet customers, help them find products, and deliver friendly, knowledgeable service throughout the shopping experience.

You will assist across departments, restock shelves, process orders, and ensure items are available and ready for pickup or delivery while working as part of a team.

Candidates should enjoy helping people and be comfortable using store technology; bilingual skills and prior retail experience are a plus.