Home Improvement Customer Service Specialist

Lowe's; Live Oak (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers find products and solve home improvement needs. You will welcome customers, answer questions, and ensure a friendly shopping experience.

The role involves assisting with merchandise placement, processing orders, and collaborating across departments. Responsibilities include guiding customers through checkout, stocking, and occasional product prep.

Qualifications

• 6 months experience using a computer or similar devices.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech experience

Basic math

Communication

Mobility/standing

Job description

Lowe's is hiring a Customer Service Associate to help customers find products and solve home improvement needs. You will welcome customers, answer questions, and ensure a friendly shopping experience.

The role involves assisting with merchandise placement, processing orders, and collaborating across departments. Responsibilities include guiding customers through checkout, stocking, and occasional product prep.