Home Improvement Customer Service Specialist

Lowe's; Lakeland (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience. You will assist across departments, answer questions, and support efficient service on the sales floor and checkout.

The role emphasizes teamwork, flexible hours, and opportunities to learn trades and product knowledge while enjoying Lowe's benefits, including health options, tuition assistance, a 401(k) match, and a 10% associate discount.

Qualifications

• 6 months experience using a computer and basic software
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly customer service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately to meet expectations
• Cross-train in other store areas to enhance service quality
• Prepare department merchandise for customers (e.g., paint, pipes, wood, drywall)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Reading & arithmetic

Prolonged standing

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience. You will assist across departments, answer questions, and support efficient service on the sales floor and checkout.

The role emphasizes teamwork, flexible hours, and opportunities to learn trades and product knowledge while enjoying Lowe's benefits, including health options, tuition assistance, a 401(k) match, and a 10% associate discount.