Home Improvement Customer Service Specialist

Lowe's; Fargo (ND); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, help them locate products, and ensure a smooth shopping experience across departments. You will listen to customers, answer questions, and organize merchandise while maintaining safety.

Daily tasks include stocking, assisting with checkout, and cross-training in other store areas to deliver excellent service in a fast-paced environment.

Qualifications

• 6 months experience with computers and retail technology.
• Reading, writing, and basic arithmetic skills.
• Ability to stand for long periods and lift up to 75 pounds with assistance as needed.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by scanning shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to enhance customer service.
• Prepare merchandise in your department (e.g., tint and mix paint, cut and thread pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Basic math

Reading and writing

Lifting up to 75 lbs

Job description

Lowe's is seeking a Customer Service Associate to greet customers, help them locate products, and ensure a smooth shopping experience across departments. You will listen to customers, answer questions, and organize merchandise while maintaining safety.

Daily tasks include stocking, assisting with checkout, and cross-training in other store areas to deliver excellent service in a fast-paced environment.