Home Improvement Customer Care Specialist

Lowe's Companies, Inc.; Indiana (PA); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) matching

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience. You will assist with locating items, processing orders, and stocking shelves as part of a friendly store team.

Daily tasks include answering questions, supporting checkout, and collaborating across departments to deliver excellent service. The position may be part-time with access to Lowe's benefits and discounts.

Qualifications

• 6 months experience using a computer or retail tech
• Experience with common retail technology like smartphones/tablets is a plus
• Able to perform basic arithmetic and communicate effectively

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service
• Assist customers with locating and selecting products
• Stock replenishment and shelf maintenance as needed
• Process orders and deliveries accurately for timely arrival
• Cross-train in other departments to improve service quality
• Guide customers through shopping or checkout and complete tasks as assigned

Skills

Computer literacy

Retail tech familiarity

Basic math

Customer service

Communication skills

Bilingual (preferred)

Tools

POS devices

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience. You will assist with locating items, processing orders, and stocking shelves as part of a friendly store team.

Daily tasks include answering questions, supporting checkout, and collaborating across departments to deliver excellent service. The position may be part-time with access to Lowe's benefits and discounts.